Childcare Monitors

Who we are:

The Lullabar is a wellness cafe and nail salon that offers temporary childcare for those needing it.

Job Summary and Responsibilities:

Our priority at The Lullabar is to ensure moms and caregivers feel welcome and at home in our space. We are looking for part-time childcare monitors who feel passionate and aligned with our mission to create a safe space of community and rest.

As we are a new company, we are looking for a child monitor who can be flexible as we fine-tune our procedures and can pivot quickly. Additionally, we are looking for a candidate who is willing to pitch in when needed to ensure our customers get the best experience.

This position will report to the owners.

Job Summary and Responsibilities:

Check-in and welcoming all parents and children to the play space following our handbook and statement of procedures (SOPs). Follow safety protocols during check-in and check-out times. Engage with children during play space hours in accordance with our scheduled itinerary. Inform parents of any necessary updates pertaining to their child during play space appointments, as needed. Ensure all processes for the play space run smoothly and effectively. Assist in creating fun and interactive activities for children. Clean and maintain play space.

  • Integrate mission and values in daily performance: Ensure that our mission, vision, objective, and values are reflected in our daily operations and team management.
  • Ensure play space operations run smoothly: Ensuring all online bookings for the play space run smoothly. Assist in creating and maintaining statement of procedures (SOPs) with our operations manager.
  • Engage with children: Engage with planned play-based activities with children in the play space.
  • Manage check-ins: Welcome all parents and children following our handbook and statement of procedures (SOPs). Must follow safety protocols for each check-in and check-out.
  • Provide updates to parents: Inform parents with any necessary information pertaining to their child during play space appointments, as needed, via our internal communication tool.
  • Build and maintain critical relationships: Strive to create a positive rapport with children, parents, and caregivers on a consistent basis. Learn the names and information of each child with enthusiasm.
  • Ensure procedures run effectively: Assist operations manager in maintaining and improving operations of the play space.  
  • Follow opening & closing procedures: Must adhere to our opening and closing procedures throughout the day, which are subject to change as we continue to grow and evolve. Assist team members if needed.
  • Maintain customer happiness: Find opportunities to maintain and increase the quality of customer service. Exude warmth and trust in communication with parents.
  • Create a safe, friendly environment: Provide quality supervision in the play space and create a safe environment for the children and parents.
  • Assist in event planning and coordination: Help operations manager in the coordination of special events in the play space.
  • Ensure cleanliness: Maintaining the cleanliness of the play space is a top priority and must be executed by every team member throughout the day.

Strengths we look for in a candidate:

  • Active listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Prioritize effectively: Adjust priorities as necessary.
  • Emotional intelligence: Being aware of others’ reactions and understanding why they react as they do.
  • Effective communication: Talking to others to convey information effectively and empathetically.
  • Critical thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Conflict resolution: Find a peaceful solution between two parties, whether it is between children or parents.
  • Child development education: Coursework or certification in child development is preferred.
  • Project management: Understand project management and the activities which comprise this area. Know the variables implied in project management such as time, resources, requirements, deadlines, and responding to unexpected events.
  • Special needs care: Accommodate play space activities to children with special needs.

Required Experience:

  • The childcare monitor role requires 1-3 years of experience in the field or in a related area.
  • Minimum of 1-2 years of experience in a school or daycare setting.
  • Must have up-to-date first aid and CPR training/certification.
  • Minimum of 1-2 years of customer service or relations management experience.

Foundational Competencies

  • Reading comprehension: Understanding written sentences and paragraphs in work-related documents.
  • Time management: Managing one’s own time and the time of others.
  • Active learning: Understanding the implications of new information for both current and future problem-solving and decision-making.

A day at The Lullabar may look like…

  • Review online bookings and profiles for the day with front desk attendants and other childcare monitors.
  • Report administrative duties and responsibilities to the operations manager and front desk/admin assistant.
  • Assist in creating activities for the play space with the operations manager.
  • Welcome and check in children to the play space following our opening/closing procedures and safety protocols.
  • Engage and play with children with any planned activities for the day.
  • Record and report any workflow issues, dysfunction or accidents that happened throughout the day to the operations manager.
  • Light housekeeping, sanitation of toys, and pick-up before departure.

Job Details:

  • Starting hourly rate begins at $20 per hour with the opportunity to transition to full-time.
  • This is a part-time position. Must be available to work weekends and at least 20 hours a week.
  • Ability to work weekend shifts, with occasional overtime at the beginning of our opening.
Job Category: Childcare
Job Type: Part Time
Job Location: Carlsbad

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